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	<title>Comments on: Sons of Social Media</title>
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		<title>By: SONS OF SOCIAL MEDIA &#171; Repair The Breach</title>
		<link>http://navigateyourmarketing.com/2009/07/27/sons-of-social-media/comment-page-1/#comment-736</link>
		<dc:creator>SONS OF SOCIAL MEDIA &#171; Repair The Breach</dc:creator>
		<pubDate>Wed, 29 Jul 2009 23:39:01 +0000</pubDate>
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		<description>[...] On the other hand, it has the ability to cut to shreds. David Tonen reminded me of that in his new blog post. Due to United Airlines total disregard for one customer they are feeling the negative [...]</description>
		<content:encoded><![CDATA[<p>[...] On the other hand, it has the ability to cut to shreds. David Tonen reminded me of that in his new blog post. Due to United Airlines total disregard for one customer they are feeling the negative [...]</p>
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		<title>By: David</title>
		<link>http://navigateyourmarketing.com/2009/07/27/sons-of-social-media/comment-page-1/#comment-734</link>
		<dc:creator>David</dc:creator>
		<pubDate>Tue, 28 Jul 2009 23:29:38 +0000</pubDate>
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		<description>Thanks Michael!  It should make companies realize they are now being held to greater accountability.  Good too for the band that they decided to have some fun and demonstrate their creativity by doing the song and video.  It will pay them back in spades!</description>
		<content:encoded><![CDATA[<p>Thanks Michael!  It should make companies realize they are now being held to greater accountability.  Good too for the band that they decided to have some fun and demonstrate their creativity by doing the song and video.  It will pay them back in spades!</p>
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		<title>By: Michael Holmes</title>
		<link>http://navigateyourmarketing.com/2009/07/27/sons-of-social-media/comment-page-1/#comment-733</link>
		<dc:creator>Michael Holmes</dc:creator>
		<pubDate>Tue, 28 Jul 2009 22:59:42 +0000</pubDate>
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		<description>United should really be ashamed of themselves...I just read his story and it is really disgraceful. But the highlight of this story is that is shows the power of social media and how invaluable great customer service is.

Great post!</description>
		<content:encoded><![CDATA[<p>United should really be ashamed of themselves&#8230;I just read his story and it is really disgraceful. But the highlight of this story is that is shows the power of social media and how invaluable great customer service is.</p>
<p>Great post!</p>
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